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For estate agents · 24/7 · in their language

Your agency answers at any hour, even when the buyer is ringing from abroad.

The agent picks up for buyers and tenants while you're at a viewing or closed for the night, asks what they're after and leaves you a lead ready to call back.

From €149/month + VAT · No contract · It always says it's an AI

On a callInmobiliaria Vera (example)22:07
  1. AgentHello, you've reached Inmobiliaria Vera. I'm the virtual assistant, an AI, and this call is recorded. How can I help?
  2. CallerHi, I'm calling from Manchester. I saw a three-bedroom villa on your website and I'd like to know more.
  3. AgentOf course. Are you looking to buy, and would it be your main home or a holiday home?
  4. CallerTo buy, as a holiday home. Our budget is around 350,000 euros, and we'd need a mortgage.
  5. AgentNoted. I'll pass it to the team with your budget and the mortgage question. Could I take your name and a good time to call?
  6. CallerAnna Keller. Any afternoon is fine.
  7. AgentThank you, Anna. The team will call you back. Have a lovely evening!

Alert sent22:09Opportunity

Anna K. · Buying a 3-bed villa, holiday home · About €350,000, needs a mortgage · Call in the afternoon

Simulation with made-up data

The call that gets away

Saturday, 8.40 pm. A buyer rings from abroad and nobody answers.

You're at a viewing, or the office has closed. The caller doesn't leave a message: they go back to the property portal and ring the next agency. On Monday you don't even know they called.

Without the agent
Missed call+44 ··· ··· 218 · Sat 20:40
Example

No voicemail. The buyer carries on with another agency.

With the agent
OptiAgentia20:43

Opportunity · buying

Wants a 2-bed flat near the sea, up to €280,000. Answered in English. Call back Monday morning.

Example

Answered in their language. The summary reaches you in yours, with the lead ready to call.

What the agent does

Estate agents: every buyer and tenant answered, in their language, at their time

Your clients ring when it suits them: in the evening, at the weekend or from another country. If nobody picks up, they ring the next agency.

The agent picks up, speaks to them in their language, tells them what they need to know about the property, asks what they're after (buying or renting, area, budget, whether they need a mortgage) and gives you a lead that's ready to call back. On the diary plan, it books the viewing too.

It works just as well for a single-office agency as for a network with branches in several cities, or an agency that gets calls from buyers abroad, wherever they are.

On every call

  • Keep your number

    You divert the calls you don't pick up to the agent, or all of them.

  • Answers with your information

    Opening hours, areas, services and the listings on your website or CRM. It never makes up prices or availability.

  • Asks what you need to know

    Buying or renting, area, budget and whether they need a mortgage, so your callback makes sense.

  • Alerts you straight away

    A summary for every call. Each one is recorded and transcribed in your portal.

  • Viewings and transfers

    On Reception + Diary, it books the viewing and puts the call through when someone asks for a person.

See other sectors

Live demo

Call it as if you were a buyer.

The Inmobiliaria Vera agent is already selected: ask about a flat, book a viewing or switch to Spanish halfway through.

Which business would you like to try?

"Inmobiliaria Vera", homes in Madrid and Alicante. It answers in the language you speak, so just talk in English.

This is a demo: the business is made up and the details are examples. Please don't share sensitive personal details.

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Pricing

Pricing for your agency

The same plans for every agency, with no long-term contract and no set-up fee. Start with a 30-day pilot for €99 + VAT.

Out of hours

€149/month + VAT

Best for: Someone answers during the day, but you lose evenings and weekends.

When it answers
Outside your hours, weekends and bank holidays
Minutes included
250 a month
  • Alert and summary for every call (Included)
  • Recordings and transcripts in your portal (Included)
  • Appointment or viewing bookings (Not included)
  • Live call transfer (Not included)
Start with the pilot
Recommended

Reception

€249/month + VAT

Best for: You don't want to miss a single call, day or night.

When it answers
24/7
Minutes included
500 a month
  • Alert and summary for every call (Included)
  • Recordings and transcripts in your portal (Included)
  • Appointment or viewing bookings (Not included)
  • Live call transfer (Not included)
Start with the pilot

Reception + Diary

€379/month + VAT

Best for: You also want bookings and calls put through to you.

When it answers
24/7
Minutes included
600 a month
  • Alert and summary for every call (Included)
  • Recordings and transcripts in your portal (Included)
  • Appointment or viewing bookings (Included)
  • Live call transfer (Included)
Start with the pilot

Prices exclude VAT. Extra minutes: €0.25 + VAT (€0.24 on Reception + Diary). Pay yearly and save 15%. No long-term contract: set-up is free, and it's only charged (€290 + VAT) if you cancel within the first 6 months. Different pricing applies to garages, shops and trades: just ask.

See full pricing and add-ons

Questions from estate agents

Worth knowing before you start.

Can it handle buyers ringing from other countries?

Yes. The demo agent speaks English and Spanish and switches if the caller asks. With the Extra languages add-on (+€90/month + VAT, €190 + VAT set-up) we set it up for your clients' languages. Your summary always arrives in your language.

Does it know my listings?

Yes, once we give them to it: it reads your listings from your website or your CRM export, and with the CRM add-on (+€190/month + VAT) it works directly with Inmovilla or HubSpot. If it doesn't know something, it doesn't make it up: it takes the details and lets you know.

Can it book viewings?

On Reception + Diary (€379/month + VAT) it books the viewing into your calendar and puts the call through when someone asks for a person. On the other plans it takes the request and your team confirms it.

What if someone rings to sell or let their home?

We set it up to tell buyers, tenants and sellers apart and to ask the basics for each. You get it in the alert so you can call them yourself.

Do I need a new phone number?

No. Your clients keep ringing your usual number. You set up call diversion on your line for the calls you don't answer (or all of them), and we'll show you how with your provider.

Will callers know they're talking to an AI?

Yes, always. The agent says so when it answers and tells callers the call is recorded. EU law requires it, and it's the honest thing to do anyway.

Contact

Let's talk about your business

Tell us which calls you're missing and we'll tell you, with no obligation, whether an agent would help and which plan fits. We reply within one working day.

Based in Alicante, Spain · We work remotely, wherever you are

Controller: OptiAgentia. Why: to reply to you and, if you ask, send you a proposal. Legal basis: your request. Recipients: our technology providers, with GDPR safeguards. Your rights: access, correction, deletion and more, by emailing hola@optiagentia.com. Details in our privacy policy.