For dental, physiotherapy and aesthetic clinics
It answers when the line is busy, at lunchtime or at night, takes the appointment request and never asks for health details.
From €149/month + VAT · No contract · It always says it's an AI
Alert sent14:07Appointment
Marta R. · Wants an appointment asap · Prefers tomorrow afternoon · Tel. ··· 32
Nobody can pick up. The caller wanted an appointment this week: after the third ring they hang up and try another clinic, or put it off and never call back.
The line is still busy. The patient tries another clinic.
Appointment request
First visit, prefers Thursday afternoon. Asks you to confirm by phone.
ExampleThe request is noted and reception confirms it once they're free.
Patients ring to book, move or cancel appointments, usually when reception's busy. The agent answers, gives opening hours and services, and takes the request for your team to confirm. On the diary plan, it books straight into your calendar.
It never gives medical advice, and if someone describes an emergency it tells them to call 112.
Keep your number
It steps in when the line is busy, nobody answers or you're closed. You decide when.
Gives information
Opening hours, address, treatments and, if you like, guide prices.
Takes the appointment request
Book, move or cancel: name, phone and the general reason, without asking about symptoms.
Never diagnoses
No medical advice. For an emergency, it tells callers to ring 112 or follows the protocol you give it.
Alerts you straight away
A summary for every call. Each one is recorded and transcribed in your portal.
Live demo
The dental clinic agent is already selected. It's set up for Spanish-speaking patients: book, move or cancel an appointment. Please don't share real health details.
No long-term contract and no set-up fee. If reception covers your opening hours, Out of hours handles nights, weekends and holidays. Try it with a 30-day pilot for €99 + VAT.
€149/month + VAT
Best for: Someone answers during the day, but you lose evenings and weekends.
€249/month + VAT
Best for: You don't want to miss a single call, day or night.
€379/month + VAT
Best for: You also want bookings and calls put through to you.
Prices exclude VAT. Extra minutes: €0.25 + VAT (€0.24 on Reception + Diary). Pay yearly and save 15%. No long-term contract: set-up is free, and it's only charged (€290 + VAT) if you cancel within the first 6 months. Different pricing applies to garages, shops and trades: just ask.
See full pricing and add-onsWorth knowing before you start.
The agent doesn't ask about symptoms, diagnoses or treatments: only the name, phone number and general reason for the appointment (check-up, clean, first visit…). If a patient mentions something about their health, it stays in the recording and transcript in your portal. Your clinic is the data controller and we only process it on your behalf, under a signed data processing agreement and the GDPR. Before we start, we go through with you what the agent says and what gets stored. Full details are in our privacy policy.
No. It never diagnoses or recommends treatment. If someone describes an emergency, it tells them to call 112 or follows the protocol you give it, and alerts you.
On Out of hours and Reception it takes the request (book, move or cancel) and reception confirms it. On Reception + Diary (€379/month + VAT) it can book straight into your calendar. If your clinic uses practice management software, tell us which and we'll tell you what can be connected.
You decide when the agent steps in: only when the line is busy or nobody answers, out of hours, or always. It's a diversion on your line, and you keep your number.
Yes, always. The agent says so when it answers and tells callers the call is recorded. EU law requires it, and it's the honest thing to do anyway.
Tell us which calls you're missing and we'll tell you, with no obligation, whether an agent would help and which plan fits. We reply within one working day.
Based in Alicante, Spain · We work remotely, wherever you are
Talk to the agent yourself